Master of Management (MM)

Executive Rhetoric and Communication

Module

The ability to communicate well, resolve conflicts, inspire the team and charismatically present the vision of the organization is an important part of the role of a manager. In this module, we cover everything from public speaking to negotiation, skills that successful managers need every day.

Prof. dr. Vita Akstinaitė

Head of Module

Executive Rhetoric and Communication

The objective of the module

The purpose of this module is to understand the principles of effective communication in organizations, to learn how to use your communication skills to achieve results, and to expand your leadership skills with the help of effective communication

Why should you choose this module?

This module is for you if you want to use communication as an effective tool in your work to communicate with employees, colleagues, customers and other stakeholders. This module is designed for people who want to develop their leadership communication skills and knowledge and strengthen their leadership skills.

Module results

After completing this module, you will be able to get to know yourself better as a manager, you will discover your individual communication style and its application in work activities and communication with others, you will learn how to use various communication tools in personal and organizational spheres, and use communication as a useful tool for improving organizational processes.

Lithuanian

1 semester

2023 m. autumn

Download the module description
Download the module schedule

Details about the module

About module

What will you learn?

Main topics

Lecturers

About module

About module

Excellent communication skills are mandatory for successful leadership. What are the characteristics of effective communicators and how do influential leaders communicate with staff and stakeholders? What is needed to inspire others, promote new ideas or communicate in difficult situations? How can you position yourself as a leader through inclusive communication?

In manager communication, the key elements are the manager (expression, presentation), other people (environment, team) and context (situation, organization). The focus of this module is effective communication. The module covers many of the fundamental areas and functions of management and leadership, but through the prism of communication.

What will you learn?

What will you learn?

During the module, you will develop your communication skills and become an authentic, effectively communicating manager.

This module covers (but is not limited to) the following topics:

Using game theory to create teamwork and a creative company community;
Understanding and practicing the main elements of communication: persuasion, linguistic expressions, checking assumptions, listening, feedback, conflict resolution and authentic selfexpression;
Application of various strategies and leadership communication tools to improve organizational processes;
Understanding and improving your personal communication strengths and weaknesses.

Main topics

Main topics of the module:

Elements of communication and presentation skills
Communication in live and virtual organizational space
Authentic leadership communication
Communication in difficult situations: conflict resolution, crisis management, feedback
Communication at various levels (teams, boards)
Persuasion and negotiation strategies
Development of charismatic communication

Lecturers

Prof. Dr. Vita Akstinaitė

Doctor of Management Sciences
Professor at ISM University
Head of the ISM Global Leadership and Strategy Master's program
For the last ten years, she worked at prestigious universities in England and Australia
Founder of The Hubris Hub, a research organization
Leadership researcher who has presented her research at prestigious conferences and invited events in the USA, Australia, Portugal, England and other countries
Academy of Management, European Academy of Management ir Australian and New Zealand Academy of Management narė
Author of many scientific articles. Research Area: The Dark Side of Leadership

Prof. John Antonakis

Professor of Organizational Behavior at the University of Lausanne in Switzerland
Editor in chief of the scientific journal “The Leadership Quarterly”
His research is regularly cited in the press: Harvard Business Review, The Economist, TEDx
Published 51 academic articles, 32 book chapters and wrote the book 'The Nature of Leadership'.
His articles have been cited more than 16,500 times in 2019 and 2020 included in the list of the most
cited researchers in the world
Prof. Antonakis' research attracted about €2.2 million

Balys Narbutas

Communication consultant at “Fabula Rud Pedersen Group”
Presentation skills and public speaking trainer
Has been working in the fields of communication and public relations for more than ten years, including the position of a news correspondent of “Žinių Radijas and press representative of the Liberal Movement faction of the Lithuanian Seimas
Expert in crisis management, public relations and communication tactics

Austėja Subačiūtė, MBA

Head of the Customer Experience Department of the international German organization BuildingMinds
Double MBA degree from German and English universities
More than ten years of experience in managing marketing projects in many European markets (from Norway, to Portugal or Romania), as well as in Russia, the Middle East and Southeast Asia
Development of marketing, branding and communication strategies for local and international companies such as IKEA, Danone, Carlsberg Group, Carrefour, Sanofi-Aventis, eMag, ING and the Norwegian Olympic Committee
Has taught as a visiting lecturer at Maastricht Business School and Corvinus University
Marketing strategy mentor for German startups and LT Big Brother mentor in Germany

Artūras Jonkus

Director of the "1323" communication agency
Assistant Professor of Practice at Vilnius University
Over 25 years of experience in the fields of corporate communication, public affairs and diplomacy
Worked with communication strategies of Phillip Morris International, SEB Arena, Tieto, State Control
Departments, Huawei, Lexus, Lietuvos Draudimas and other Lithuanian and international companies
Teaches corporate communication management at Vilnius University and international negotiations at ISM University of Management and Economics
Founder of several international startups (IQ Polls, RottenWifi)

Dr. Rasa Katilienė

Doctor of social sciences (management), author of scientific publications and conference presentations, lecturer at ISM Executive School. Area of research and professional interests – organizational culture, leadership
ICF (International Coaching Federation) member, PCC accredited and certified Integral ICC IMCTM coaching specialist-practitioner
Change expert, qualified consultant for organizations and managers: certified practitioner of Spiral Dynamics Theory (SDi); Deep Change SQ21 (Spiritual Intelligence) Leadership Development Practice
Certified coach of the international KORU Mindfulness School
Many years of experience in the fields of project management, sales, customer service and leadership accumulated while working in an international telecommunications company

Artur Lebedenko Swan

A well-known Lithuanian social media blogger and entrepreneur
Founder of e-business "Motivati Atletai"
Health nutritionist and sports trainer
Creator and presenter of the “Swan Show” and Nefilruoti” podcasts
75.9 thousand followers on the YouTube channel
89.1 thousand followers on the Instagram account
64 thousand followers on the Facebook platform

Kotryna Kurt

Founder and CEO of Linkedist
Mentor of Startup Wise Guys
International speaker
Mentor of the Swiss Entrepreneurship Program
He lived in Denmark for the last 7 years and taught at local universities and organizations

Joe McMahon

COO of SAME Solutions
A former British Army captain who commanded military operations in Northern Ireland and Iraq
Awarded the Queen's Commendation for Valuable Service (QCVS)
Military adviser to the Armed Forces of the United Arab Emirates
Crisis management expert with over 15 years of experience building, leading and managing teams in hostile environments
Holds a BA in Politics and International Relations and an MA in International Security Studies from the University of Economics and Politics, London

Dr. Dalius Misiūnas

Rector of ISM University of Management and Economics
Doctor of Science in Electrical and Electronics Engineering (Lund University, Sweden)
Has more than 10 years of experience in different business organizations: SWECO, Ernst&Young, Lietuvos Energija, Maxima Grupė
Independent board member and chairman of AUGA group, independent board member of Swedbank and board member of the Northern European green energy company Gren

Katia Lysionak

Career coach at Google, responsible for internal employee mobility and careers at Google
Creator and facilitator of group coaching courses “Developing Resilience”, “CV: Reimagined” and “Post Impostor Syndrome”
Member of the Educational Leadership (Coaching) Association
Extensive sales and operations management experience
Obtained a master's degree in personal and management educational leadership (coaching), also has a master's degree in international marketing and a bachelor's degree in business administration
Has a British Psychological Society qualification in personality and ability assessment

Arvydas Būta

GRAND PARTNERS training partner, one of the best-known consultants in the field of leadership and management in Lithuania, has been specializing in this field since 2003
Author of numerous training programs and methodologies, who has conducted more than 900 trainings with more than 12,500 participants, develops and implements systematic digital solutions for education and organizational improvement
Doctor of social sciences (psychology), active member of professional associations, one of the founders of the Lithuanian Dance-Movement Therapy Association

WHAT OUR ALUMNI SAY

Communication is an integral part of the manager's activity - not only external, but also internal messages that reach each team member are important. I started studying in the Manager's Rhetoric and Communication module not only because of the rapidly growing importance of good communication today, but because I was attracted by the charisma of the head of the module, dr. Vita Akstinaitė and the strong team of Lithuanian and foreign teachers.

Linas Baužys

CEO of LTG Link, alumnus of the ISM Executive School module "Managerial Rhetoric and Communication"

WHAT OUR ALUMNI SAY

Pasirinkau modulį „Vadovo retorika ir komunikacija“ siekdamas stiprinti lyderystės, komunikacijos ir vadovavimo įgūdžius. Modulyje sužinojau daug įdomių ir vertingų dalykų apie komunikacijos galią ir jos įtaką aplinkai, taip pat derybų strategijas. Įsisavinau paprastus, tačiau reikšmingus žodžius, pvz., efektyvesnį klausimų uždavimo būdą. Modulis padėjo geriau pažinti save kaip vadovą ir atrasti naujus komunikacijos įrankius, kuriais naudojuosi tiek asmeniniame, tiek darbo kontekste. Su entuziazmu dalinuosi šiais įgūdžiais ir kolektyve.